Returns & Refunds


Returns:

The Nugget Gallery stands behind every item we sell and want our customers to be 100% satisfied with their purchase.  If for any reason you are not happy please feel free to send it back for a full refund or exchange within 14 days of the delivery date.  Returns will be refunded minus any original shipping fee’s.  Please call or email us to let us know you are returning or exchanging so we can take care of your order in timely matter.  Returns will not be accepted if an item is modified, altered or damaged in any way.  

Refunds:

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. 

Your refund will be processed and a credit will automatically be applied to your credit card or original method of payment.

 

Shipping:

To return your product, you should mail your product to: 1302 S. 2nd St. Gallup, NM 87301.  

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.