Returns & Refunds
Returns:
-NO RETURNS ON LAYAWAYS EXCHANGE OR STORE CREDIT ONLY
(10% Restocking Fee will be applied.)
-NO RETURNS ON SPECIAL ORDERS OR ITEMS THAT HAVE BEEN MODIFIED TO FIT CUSTOMER. (RING SIZING INCLUDED)
- NO RETURNS ON SALE ITEMS
Layaway Policy: PLEASE READ!
10% Down - Required Upon Receipt.
Items cannot be held without down payment.
-Required payment EVERY 30 days.
-Items must be taken out within 90 days of purchase date. If the item is put back a 10% restocking fee will be applied and balance with remain as Store Credit.
- Returns are accepted after inspection. (Item will not be returnable If item has been damaged or altered in any way.) Customer will receive a Store Credit and a 10% Restocking Fee will be applied.
The Nugget Gallery has the right to refuse an item for refund.
- Canceled Layaway will be returned to stock with a 10% Restocking Fee.
-NO RETURNS ON SPECIAL ORDERS OR ITEMS THAT HAVE BEEN MODIFIED TO FIT CUSTOMER. (RING SIZING INCLUDED)
Refunds:
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Your refund will be processed and a credit will automatically be applied to your credit card or original method of payment.
Shipping:
To return your product, you should mail your product to: 1302 S. 2nd St. Gallup, NM 87301.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you may vary. If you are shipping an item over $50, you should consider using a traceable shipping service or purchasing shipping insurance.
We don’t guarantee that we will receive your returned item.